Library Services Update: COVID-19

Frequently Asked Questions:

• Is the Consortium Library open?

We are currently restricting access to the library building to ONLY UAA/APU students, staff, and faculty. You MUST have your UAA/APU ID and use the card swipe system to enter the building. The grill between the library building and the Social Sciences Building (SSB) will be down, preventing interior passage.

• What do I do if I don't have my university ID card?

UAA: There are two places UAA faculty, staff, and currently enrolled students can get a replacement WolfCard: the Cashier’s office at the University Center and the Consortium Library Main Circulation Desk. To get in the library, you can call 907-786-1871 Option 2, and we will let you in to get a WolfCard made. You must have valid state issued ID with you and there is no replacement cost through June 30, 2020.

Update: As of 3/19/20, the University Center lobby has closed due to COVID-19 concerns.

APU: Contact the APU Information Technology Help Desk.

• What are the Consortium Library hours?

Building hours until further notice:
Monday to Friday: 9am to 5pm
Saturday to Sunday: 10am to 5pm 

Virtual Reference hours:
Monday to Thursday: 9am to 8pm
Friday: 9am to 5pm 
Saturday to Sunday: 1pm to 6pm

Late night study hours will not be available. More information about library hours can be found on our website.

• How can I get help with my paper/research project?

The library is moving to a Virtual Research Help Desk. If you need assistance, you can contact us via telephone, email, text, or chat during Research Services hours.

The library has also expanded its research appointment service. You can now get in-depth research help by making a virtual appointment with a librarian. Book an appointment online for general research help or contact a subject librarian for more advanced research assistance.

• What do I do if my books are due and I can't return them on time?

All items checked out before March 13, 2020 have a new due date of May 15, 2020. You can also renew materials online and for most items there are no overdue fines.

• Can I take my online class in the library?

You can! We have laptops and headphones available at the Main Circulation Desk. You can reserve a study room or use the quiet collaboration areas.

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