Library Closures

The library is closed. What do I do if:

I need help with my assignment / research?

• You can get research help even when the building is closed. Visit the Ask Us page. Email is always available, and live person chat / text may be an option.
• The Get Help with Research guide offers self-guided help for common questions.
• For help with archival research, contact Archives & Special Collections.
• For help with health and medical research, contact Alaska Medical Library.
• You can also try Live Homework Help, a free, live, online tutoring service for all Alaskans.

I want to access library resources like articles and databases?

• You can log in from off campus to access online content.

I am supposed to return items to the library?

• If it's a laptop or Course Reserves item (textbook / class material), return it directly to the Main Circulation Desk as soon as possible after the library reopens. If you have trouble doing so, please email uaa_librarycirc@alaska.edu or call 907-786-1871 and leave a message.
• If it's an Interlibrary Loan (item from another state with a paper band on the cover), return it directly to the Main Circulation Desk as soon as possible after the library reopens. If you have trouble doing so, please email uaa_ayill@alaska.edu or call 907-786-1828 and leave a message.
• For all other library items, check your library account in case the due date has been extended. There are no daily fines for most overdue items. Return the item as soon as possible after the library reopens, at our outdoor book drop, or to any other Alaska Library Catalog member library.

I have something to pick up from the Main Circulation Desk?

• We may be able to extend the pickup window, allowing you to pick items up once we reopen. If this affects you, please email uaa_librarycirc@alaska.edu or call 907-786-1871 and leave a message.

The item I already returned is still on my account?

• Don't worry! Once the library reopens, we will process items as if they were returned before the closure. This includes laptops, books, Course Reserves, Interlibrary Loans, etc.

I have an appointment, event, or class?

• For appointments or meetings, contact the person/department you are meeting.
• For classes, contact your professor.
• For events, try contacting the organizer or checking the library events page.

I need to take a test or get tutoring?

• For testing, contact the Testing Center.
• For tutoring, contact the Learning Commons.

I want to know when the library will reopen?

• For the most current information, check the hours page or library homepage.

This guide is maintained by Lorelei Sterling.

This work by UAA/APU Consortium Library is licensed under CC BY 4.0 (CC-BY-NC). Note that linked content is covered by its own licenses.

We encourage you to license your derivative works under Creative Commons as well to encourage sharing and reuse of educational materials.